Knowledge Base / Technical problems

10 articles in the Technical problems section in our Knowledge Base.

• Technical requirements

  First published October 27, 2011. Updated: December 27, 2011

• When I try to launch a channel or station, nothing happens

  First published October 27, 2011. Updated: October 27, 2011

• I use "personal firewall" software and I can't listen to AccuRadio.

  First published October 27, 2011. Updated: October 27, 2011

• The player launches but music doesn't play

  First published October 27, 2011. Updated: October 27, 2011

• The player launches and starts playing music, but it stops after a few songs

  First published October 27, 2011. Updated: October 27, 2011

• Between songs, I get an error message that says "A Runtime error has occurred. Do you wish to Debug?" What should I do?

  First published October 27, 2011. Updated: October 27, 2011

• AccuRadio makes annoying clicking noises after each song. How can I make it stop clicking?

  First published October 27, 2011. Updated: October 27, 2011

• I try banning an artist, but it keeps coming back!

  First published December 14, 2011. Updated: December 14, 2011

• I open a player but all I see is a "Loading..." message, help!

  First published December 29, 2011. Updated: January 19, 2012

• How to debug problems

  First published January 18, 2012. Updated: February 02, 2012